Shipping & Returns

Last updated August 30, 2026

Shipping

Where we ship

We ship within the United States, including Alaska, Hawaii, and Puerto Rico.

Processing time

Orders are processed within 1–3 business days. Orders placed on a weekend or holiday start processing the next business day.

Delivery time

Standard delivery is 10–18 business days from the day you order, including processing. Plenty of orders arrive sooner. We would rather under-promise and surprise you than quote three days and leave you refreshing a tracking page.

Shipping cost

Free standard shipping on orders over $75. Orders under $75 are charged a flat rate calculated at checkout.

Tracking

You get a confirmation email as soon as your order is placed, and a tracking number once it ships. Tracking can take 2–5 business days to start updating after you receive it. That is normal and does not mean anything is wrong.

Split shipments

We work with more than one fulfillment partner, so if you order several items they may arrive in separate packages on different days. There is never an extra charge for this.

Delays

Weather, carrier backlogs, and holiday volume can push delivery past our normal window. If your order passes 18 business days with no movement, email us and we will investigate or refund you.

Wrong address

Please double-check your address at checkout. If a package comes back to us because the address was incorrect, we can reship it once you cover the new shipping cost.

Returns and refunds

30-day return window

You have 30 days from the delivery date to request a return. Items need to be unused, in their original packaging, and in the same condition you received them.

How to start a return

Email theeverydayeditva@gmail.com with your order number and a short note about what is wrong. We reply within 1–2 business days with instructions and a return address. Please do not ship anything back before you hear from us — unannounced returns cannot be processed.

Who pays return shipping

For standard and change-of-mind returns, the customer covers return shipping.

If your item arrived damaged or defective, or we sent the wrong thing, we cover everything. Send a photo and we will ship a replacement or refund you in full — your choice.

Refunds

Once we receive and inspect your return, we issue a refund to your original payment method within 5 business days. Depending on your bank it can take another 5–10 business days to appear on your statement. Original shipping charges are not refundable.

What we cannot accept

  • Personal care and grooming items that have been used or unsealed, for hygiene reasons
  • Requests made more than 30 days after delivery
  • Items missing original packaging, parts, or accessories
  • Gift cards

Damaged, defective, or lost in transit

Please inspect your order when it arrives. If anything is damaged or the package never shows up, contact us within 7 days of the delivery date, or the expected delivery date, and we will make it right.

Exchanges

The fastest way to exchange something is to return the original for a refund and place a new order for what you actually want.

Order changes and cancellations

We can change or cancel an order any time before it ships, which is usually within 24 hours of purchase. Email us as soon as you can.

Questions

Email theeverydayeditva@gmail.com. We are a small operation in the Hampton Roads area of Virginia, and a real person reads every message.